How your money moves at Crusado Casino
Deposits are accepted from the minimum shown below with every method we list, and your account can be held in euro or in one of six other currencies, CAD and CHF among them. Because Paysafecard and Revolut are used for deposits only, a card, a bank account or a crypto wallet should be added by you before the first payout is requested.
| Method | Deposit | Withdrawal | Time |
|---|---|---|---|
| Visa, Mastercard | €10 to €2,000 | from €10 | 24 to 72 hours |
| Bank Transfer | €10 to €4,000 | from €10 | 24 to 72 hours |
| Paysafecard | €10 to €2,000 | — | — |
| Revolut | €10 to €999 | — | — |
| Bitcoin, Litecoin, Ethereum, Cardano, Tether, USD Coin | from €10 | from €10 | 24 to 72 hours |
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Withdrawals are handled by our finance team within three business days during weekday hours in GMT, and the daily and monthly limits of each level are set out in the VIP table. A payout is held while a bonus is still being wagered or a document is missing, a deposit that was never wagered once is reduced by a commission, and up to three requests can be kept open at the same time.
Our VIP Members Club
The move up our five levels is driven mainly by what has been deposited, and the level is reviewed over the last ninety days of play. Everything granted by the previous level is kept when the next one is reached, and the biggest step is taken at level 4, where your monthly limit is doubled.
| Level | Cashback | Payout handling | Limits | Extras |
|---|---|---|---|---|
| 1 | 0% | 3 business days | €500 a day, €7,000 a month | Promotions, 24/7 chat |
| 2 | 0% | 3 business days | €500 a day, €10,000 a month | Personalised offers |
| 3 | 5% | 1 to 3 business days | €800 a day, €12,000 a month | Personal VIP manager |
| 4 | 10% | 1 to 2 business days | €1,000 a day, €15,000 a month | Exclusive trips |
| 5 | 15% | 1 business day | €1,500 a day, €20,000 a month | Triple limit |
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From level 3 a weekly casino cashback is paid to you every Monday, with caps and wagering that rise and fall by level as shown in the table. Personalised offers and account questions are handled by your personal VIP manager, and from level 4 invitations to exclusive trips are sent by us.
Our welcome pack and weekly offers
As a new player you are given a welcome pack that is spread across your first four deposits, with the match and the free spins of each stage listed in the table below. The wagering is calculated on the deposit and the bonus together within the stated period, your stake is capped while a bonus is active, and the cash-out from bonus money is limited to a multiple of its value.
| Deposit | Match and free spins | Code | Min deposit |
|---|---|---|---|
| 1st | 150% up to €3,500 plus 125 FS | none | €20 |
| 2nd | 100% up to €2,500 plus 75 FS | none | €20 |
| 3rd | 75% up to €2,500 plus 75 FS | none | €20 |
| 4th | 50% up to €2,500 plus 75 FS | none | €20 |
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- Weekly Reload, Monday to Thursday: 77% up to €700 and 50 free spins, wagering 35 times within three days.
- Weekend Reload, Friday to Sunday: 50% up to €700, 50 spins from a €50 deposit, wagering 40 times within ten days.
- Sport Welcome Bonus: 100% up to €200 at 7 times wagering on odds above 1.90, chosen at registration.
- Sport Weekly Cashback: 10% of net losses between €10 and €500, wagering 3 times within five days.
- Weekly Challenges: up to 1,500 Coins for the Exclusive Store, exchanged for bonus money or spins.
The welcome free spins are released to you in daily batches, each open for twenty-four hours, and their winnings are moved to your real balance up to the cap shown for each stage. A fresh opt-in is needed from you every week before a reload is credited.
Crusado Casino at a glance
The figures you will ask about most often are gathered here, with ranges wherever your VIP level makes a difference.
| Parameter | Value |
|---|---|
| Games | 7,610, of which 6,373 slots |
| Studios | 53 |
| Live tables | 208 |
| Currencies | EUR, PLN, CHF, HUF, CZK, DKK, CAD |
| Minimum deposit | €10, €20 for a bonus |
| Minimum withdrawal | €10 |
| Pending withdrawals | 3 at a time |
| Payout processing | 3 business days to 1 business day |
| VIP levels | 5 |
| Support | Live chat 24/7, e-mail |
| Mobile | Browser, no app |
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How to join us
The registration form is spread over two screens: the e-mail, a password, your country and your currency are entered on the first, and our sports bonus can be ticked there as well. Once a deposit has been made, the currency is fixed and cannot be changed.
- Type in your e-mail address and a password.
- Choose your country and the account currency.
- Enter a promo code if you have one and accept the terms and the privacy notice.
- Decide on marketing e-mails and press Next Step.
- Fill in your personal details on the second screen.
Every account is verified by us under anti-money-laundering rules, so an identity document and a proof of address may be requested, and sometimes a phone call or a face check. Thirty days are allowed for the papers, and a complete set is usually reviewed within ten days, so the first withdrawal is not delayed when they are uploaded in your first week.
Our games
Several thousand titles from dozens of studios are carried in our lobby, sorted into shelves and searchable by name. Slots lead the count, and more than one way to spend an evening is given to you by the live floor, the jackpot shelf and the sportsbook.
Slots: 6,373 titles
Gates of Olympus Super Scatter by Pragmatic Play, Coin Volcano by 3 Oaks Gaming, Le Pharaoh by Hacksaw Gaming and Golden Penny X1000 by Playson are placed at the head of our Hot and Top shelves, and titles that are not found at most other sites have been gathered on the Exclusive shelf. For high-volatility games a stake that allows a long session is recommended by our team.
Live dealer and game shows
The live tables are run by Evolution, Pragmatic Play Live, OnAir Entertainment and Winfinity, XXXTreme Lightning Roulette, Speed Blackjack, Crazy Time and Monopoly Live among them, and VIP rooms are added by our Gold Saloon suite. Because a live round is not paused for a lost connection, Wi-Fi or a strong signal should be secured by you first.
Jackpots, tables and crash
La Dolce Vita Flaming Link and the other games on our Epic Jackpots shelf are offered with a top prize that is rare by design. Roulette, blackjack, baccarat and Dragon Tiger can be played against our software at your own pace, and a round of a crash game such as Aviafly is over in seconds.
Mobile, support and help
No app has to be downloaded, because our site is opened in any mobile browser with the full catalogue available on a phone; slots are run well on 4G, while live tables are better served by Wi-Fi.
- Live chat: 24 hours a day, every day, with real agents.
- E-mail: support@crusado.com, also for documents and self-exclusion.
- Help Centre: Withdrawals, Deposits, My Account and Verification, General, Bonuses and Promotions, Technical, Casino, Sportsbook.
The request reference and account e-mail should be kept ready by you when a payout is asked about, and a written confirmation can be requested from us whenever a rule matters to you.
